Technical Support Requests that are submitted after normal business hours will be addressed the following business day.
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Model Number of Unit
Serial Number of Unit
(The serial number is printed on a white/silver Cybernetics sticker located on the top front center of the unit. The serial number is 8 digits and may be appended with a letter such as A or B.)
Model Number, Operating System and Revision Levels of the equipment the unit is attached to, including the Application Software and Revision Level.
A complete description of the problem to include the LCD and LED indications on the unit before, during and after the failure.
Better Engineering. Better Pricing. Best Choice.
Cybernetics has improved the efficiency of our backup, and has been able to grow with our infrastructure.
Add Performance & Capacity as Needed - Easily.
iSAN® Outperforms Competing Solutions in Performance, Features, Support and Price.
Configure, Monitor, and Maintain with Ease.